Returns & Exchanges
At Black Sheep Surf Co, we want you to be completely stoked with your gear, which is why we offer a 30-day return policy for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure the returns process is as smooth as a glass-off morning session.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a unique Return Authorization number.
Pack Your Gear
Securely pack the items in their original box or a similar protective mailing bag, ensuring all tags are attached and the product is in its original condition.
Ship It Back
Attach the provided shipping label to your package and drop it off at any authorized courier location; we recommend keeping your tracking receipt for peace of mind.
Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing